Events
Once you’ve recorded Jobs, Groups, Helpers, and Places, you’re ready for Events. Events are the heart of VOLAGIC. This is where you record the occasions for which you need Helpers.
For each Event, you first define the name, time, and Place. In the second step, you specify how many Helpers you need for each Job. For individual Tasks, you can assign Helpers or record different Task times. You also have the option to send an email to everyone, copy the Event, or automatically distribute all Tasks. We’ll demonstrate all these features in the video!
You also have the option to divide Events into Shifts. The video below shows you exactly how to do this.
FAQ
What is an Event?
An Event is an occasion on a specific day for which Helpers are needed. Each Event has a name, a date, and a time. You can also record a Place where the Event will take place. With a remark, you can briefly describe your Event.
What are Shifts?
Shifts allow you to divide Events in a meaningful way. Each Shift has its own time and can be linked to a Place. Using Shifts is especially helpful for structuring larger Events. This additional structure is visible and supportive for both administrators and all Helpers.
Important: Please don’t confuse Shifts with Tasks. In VOLAGIC, Tasks represent the Jobs assigned to Helpers.
How many Shifts can you add?
You can add an unlimited number of Shifts to each Event day.
Are there people responsible for Shifts?
Anyone who takes on a Task with a responsible Job automatically becomes the responsible person. They receive additional information about all Helpers in that Shift
What is the purpose of the Event or Shift remark?
The Event remark is used to record all relevant information that applies to all Helpers of an Event. The same applies to the Shift remark, where information specific to a Shift is recorded.
How many Tasks can be added to Events?
There is no limit to the number of Tasks that can be added to Events. However, it’s always worth dividing Events into Shifts if the Tasks are carried out at different times or if the activities can be grouped.
How is the Task time determined?
The Task time is always based on the Event time or the respective Shift time. However, there can be exceptions: Jobs can be defined with different start and end times, which are then taken into account. You can also assign individual start and end times for each Task. This can be done directly when adding Tasks or in the respective Task details.
How are Helpers assigned to Tasks?
Helpers can either sign up for Tasks themselves via the Helper portal or be assigned by administrators. To assign a person as a Helper, you need to edit the respective Task and select the person from the list of all available Helpers.
Registered Helpers cannot. What needs to be done?
When a registered person cannot take on a Task, there are two options. Administrators can edit the Task and assign a new person or simply release the Task again. This allows a new person to voluntarily take on the Task.
How can the number of Tasks be changed or adjusted?
Very simple. If there are too many Tasks, existing Tasks can be deleted or new Tasks can be added. Either multiple Tasks can be added at the same time or just a single Task.
Are there templates for Events?
There are no templates, but every Event can be copied and used as a template. When copying, administrators decide whether the remarks should be copied or not.
Can Shifts be copied?
Yes, every Shift in an Event can be copied. This allows an Event to be set up very quickly. However, it is important to note that when copying, any already assigned Tasks in the new Shift will be completely unassigned.
Is there a Task schedule for Events?
Yes, for every Event and every Shift, there is an option to export clear Task schedules as PDFs. Multiple Events can also be combined in the Task schedule.
Can Events be created and published later?
Yes, Events can be created and published later. Administrators can decide which Events are visible in the Helper portal and which are not. In the organizational settings, it can be defined whether Events are directly online or initially offline when created. The status of an Event can be easily adjusted in the Event overview.