VOLAGIC – Documentation

VOLAGIC was developed to make the work of those responsible easier and reduce their workload. To help you get the most out of it and start planning effectively, you will find comprehensive documentation for the entire tool here.

Is this your first time using VOLAGIC? Then take a look at the Quick start and the Quickstart video included there. It will give you a first overview!

Important note: This documentation was originally written in German and translated using artificial intelligence. If any terms or definitions do not exactly match the corresponding terms used in the tool, we would appreciate it if you could let us know.

All the video tutorials you find throughout the documentation are in German – you can use the subtitles generated by YouTube in your language.

FAQ

What are my first steps?

Under "Quick start", you will find the most important steps for getting started with VOLAGIC.

I would like information on various topics

No problem. Click on a Section of the Documentation. You will then see the navigation on the left and can switch directly between topics.

I'm looking for something specific. How can I find it?

At the top right, you will find a magnifying glass icon. You can use it to search for specific terms - including within the Documentation.

Can Helpers sign themselves up?


Yes, Helpers can take on their Tasks themselves.

Do Helpers need an account?

Yes, Helpers register once so that they can take on Tasks. In principle, a surname, first name and email address are all that is required.

Can administrators add Helpers?

Administrators can add Helpers and assign them to Tasks at any time.

How are Helpers notified?

When taking on a Task, Helpers automatically receive a confirmation email containing all the key details of the Task. A reminder is also sent shortly before the Task.

I have questions that aren't answered in the Documentation.

The easiest way to contact our support team is via the support email address.

Contact support

Are there also videos?

Yes! In the Documentation, you will also find short tutorial videos for almost every topic. They are located at the bottom of each page.